Recently Twitter announced to open an official Berlin German HQ. The time is right as
the Germans never really got warm with the global Service. The challenges are big, though, and only time will tell whether or not Twitter will succeed in driving German Twitter adoption. I, for sure, hope to find more Germans on Twitter in the future.
Almost any discussion related to improving healthcare, whether it implicates reducing costs or improving patient outcomes and satisfaction, usually has technology as a core component. Technology, in and of itself will not solve the problems, but used appropriately it will contribute to the transformation of healthcare, as it has in many other industries. Comparably to internet business where the US is leading it looks like the same thing could happen in healthcare, too. Obviously, the US is under the most pressure to change their healthcare landscape but that shouldn’t push us Europeans in the spectator / copy role where we find ourselves in E-Commerce and Social-Mobile.
Today I had one of those “AHA…WOW” moments, when I, for the first time, played arealgame on my Macbook Air. You know one of those shooters with wicked graphics that would only run on those unpractical (at least for me) and super expensive Alienware Laptops.
Like national tastes, the online gorcery market differs vastly from country to country. Whereas, in the UK, Switzerland and the US online grocers could establish themselves as viable alternatives in Germany every move into online groceries so far has been unsuccessful. While all major UK chains including Tesco, Sainsbury, Waitrose, and Asda have established online delivery operations after Ocado pioneered the business a few years ahead and has ambitious plans in the future, looking at the online presence of German heavyweights ALDI or LIDL is like Internet@2004. Only now Kaisers, an upscale grocer, has opened an online service in Berlin and Munich. Continue reading
Happy new year everyone. I really hope all of you will have a productive and successful year 2012. Like everybody else I have made a few plans for 51 weeks lying ahead of us. On top of my list was to continue to learn what I have started last year: I will continue to learn coding! Continue reading
At graduation ceremonies I have always asked myself why the speakers try to make non-conclusive points about the college time and the usefulness of college. I guess it is because people tend to romanticize their memories of college. Below are some of the statements usually made (in bold) and what I think should be said instead.
This month I declined my final consulting job offer to pursue my dream of starting my own company. At that stage I only had my vision. As we all know, a vision rests on all sorts of assumptions that need to be validated. Obviously, the best sources to get validation are your customers. However, before launch prospective customers have to do the job. Fortunately, before spending hours asking people on the street the internet provides a very rich source of real customer feedback – found on review sites such as yelp / qype and foursquare. Continue reading
After establishing why return policies are important and what to consider when offering them the last part of this series presents my findings of how to structure an optimal return policy. Continue reading
Part one of the series described why retailers offer return policies and how important they are for us as customers. This part addresses the costs and benefits of return policies in more detail.
This series on return policies originated in my bachelors studies. The first part describes why return policies are used and why it is important to think about them. The second part will describe the costs and benefits of return policies in more detail. The third part will briefly show the model used and present a conclusion. I hope that the series will be interesting to all people working in ecommerce and shopping online in general.